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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Emma Williams

Emma Williams

March 25, 2026

5  out of  5
rating by Emma Williams
"Loved Lisa, super helpful!"
We responded:
"Emma, thank you for the 5⭐ review!! We love Miss Lisa too, she's the best with all of our customers! Thank you for trusting us with all of your insurance needs! -Chuck "
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Mike Hill

March 16, 2026

5  out of  5
rating by Mike Hill
"Lisa was able to help add a driver to my policy, and explained all the different discounts that were available."
We responded:
"Mike, thank you for your kind review. I rally appreciate your feedback of Lisa here in our Waynesburg office, she's the best! Thank you for your business and trusting us with all of your insurance needs! -Chuck "
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Donna Franks

March 11, 2026

5  out of  5
rating by Donna Franks
"Lisa was great in explaining the cost of the vehicle insurance. She took her time and answer all my questions ."
We responded:
"Donna, thank you so much for the wonderful review! We really appreciate your kind words for Miss Lisa! If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to us we are always here to help! -Chuck "
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Bobbi Jo Falcon

March 5, 2026

5  out of  5
rating by Bobbi Jo Falcon
"Amy was very friendly and informative when assisting me in updating my vehicle insurance, adding a vehicle, and explaining costs, etc."
We responded:
"Bobbi Jo thank you for the wonderful 5-star review! I am so happy you had a wonderful experience with Amy at my office! If you ever need anything down the road, do not hesitate to reach out—we would love to help! -Chuck "
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Annette Kubitza

March 5, 2026

5  out of  5
rating by Annette Kubitza
"Lisa helped me with my umbrella insurance and resolved it quickly. I can not say enough about how wonderful everyone is in the office"
We responded:
"Annette, Wow, thank you for the amazing 5-star review! It means a lot to us here in Waynesburg to know that you had such a wonderful experience with Miss Lisa! I appreciate your long term trust in us, thank you! -Chuck "
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Mohamed lakhlifi

March 4, 2026

5  out of  5
rating by Mohamed lakhlifi
"The agent ( Jachie) was friendly and professional. She helped me to get a life insurance which I needed it . Thank you again ."
We responded:
"Wow, thank you for the 5-star review, Mohamed! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! -Chuck "
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Grimlock

March 3, 2026

5  out of  5
rating by Grimlock
"Can't thank everyone there enough. Spoke with Jackie EALY on the phone regarding current insurance with new vehicles. Jackie was able to fix the mistakes I made easily and I received new Insurance Cards in minutes. Wonderful service and great people who will go above and beyond to help. A+"
We responded:
"Thank you for the amazing review, Grimlock! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. I appreciate you trusting us with all of your insurance needs! Thank you-Chuck "
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Gary Miller

February 27, 2026

5  out of  5
rating by Gary Miller
"Lisa, helped with the few questions I had about adding a driver, and the state farm app. Very easy process with no run arounds."
We responded:
"Thanks for the impressive review! I genuinely appreciate you taking the time to leave this great feedback for Lisa! I appreciate your trust in us, thank you! -Chuck "
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Richard Moon Jr

February 27, 2026

5  out of  5
rating by Richard Moon Jr
"Jackie is excellent she was very helpful. We appreciate everything she did thank you Jackie"
We responded:
"Richard, thank you for sharing your experience with Jackie in my office and for the five star review! She does such a great job helping all of our customers choose the right coverage for their needs. I appreciate your business. Thank you!! -Chuck "
Profile photo of Mandy Moon

Mandy Moon

February 27, 2026

5  out of  5
rating by Mandy Moon
"Jackie was very helpful with everything! We appreciate everything she did to help us understand everything we needed."
We responded:
"Mandy, Thank you for the kind words for Jackie and for the five star review! She is the absolute best when it comes to helping our customers choose the correct coverages for their insurance! I appreciate trusting us with your business. Thank you! -Chuck "
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Paul

February 24, 2026

1  out of  5
rating by Paul
"Poor"
We responded:
"Paul, I'm sorry to see that the explanation of your billing did not meet your expectations. We always strive to ensure that our customers are always satisfied with our services. If there is anything I can personally do please let me know-Chuck"
Profile photo of Monica Mitchell

Monica Mitchell

February 9, 2026

5  out of  5
rating by Monica Mitchell
"Lisa stayed on the phone with me and helped me out with everything I needed."
We responded:
"Wow, thank you for the 5-star review, Monica! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Robert Teagarden

Robert Teagarden

February 6, 2026

5  out of  5
rating by Robert Teagarden
"I met with Jackie Ealy, Account Manager who was very professional and extremely helpful in explaining Auto and homeowners insurance to me! She saved me $2400 on my Auto & homeowner insurance! She also took on the task of resolving an issue with my mother’s homeowner insurance….Thank you Jackie, would recommend you to anyone!"
We responded:
"Robert, We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. I appreciate your business! Thank you-Chuck "
Profile photo of Emma Jones

Emma Jones

January 22, 2026

5  out of  5
rating by Emma Jones
"I had the pleasure of receiving wonderful customer service from Jackie! She was very clearly communicative, kind, and helpful. Made the process of starting an insurance policy feel much easier. Thanks again!"
We responded:
"Thank you so much for the 5-stars, Emma! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Paco Bird

January 21, 2026

5  out of  5
rating by Paco Bird
"I worked with Jackie on switching my auto and home to All State. Jackie was courteous, personable, ilnformative, patient, and efficient. She ensured that we received the right amount of coverage at the best value!"
We responded:
"Paco, thank you for the 5 ⭐and for sharing your experience with Jackie at my office! I'm so glad to hear you had a great experience! Thank you for trusting us with your business! -Chuck "
Profile photo of Janice G. Brunell

Janice G. Brunell

January 19, 2026

5  out of  5
rating by Janice G. Brunell
"The representative, Jackie, was very knowledgeable about the product and was very professional and helpful. I could have not asked for anything more."
We responded:
"Janice, Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Chuck Carnahan’s Team. Jackie is the absolute best with our customers and I'm so glad to hear that you were very satisfied with her service! -Chuck"
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Ryan Shahan

January 16, 2026

5  out of  5
rating by Ryan Shahan
"Worked with Jackie helped save me money and got me life and auto coverage set up!"
We responded:
"Wow, thank you for the 5-star review, Ryan! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Ryan, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Chuck Carnahan’s Team is just a call or email away! "
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skye dreamer

January 14, 2026

5  out of  5
rating by skye dreamer
"Jackie was very helpful with setting up renter's insurance. 😊"
We responded:
"Thank you for taking the time to leave such a great review, skye. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Zach Howard

Zach Howard

January 9, 2026

5  out of  5
rating by Zach Howard
"The team there did great. Jackie sat down with me when a time was good for me and explained everything and showed me multiple rates including the rate that worked for me."
We responded:
"Zach, Thank you for your business and for the five-star review! I'm really glad to hear that Jackie was able to help you with all of your insurance needs! We're always here to help when you need us! -Chuck "
Profile photo of Dylan Miller

Dylan Miller

December 29, 2025

5  out of  5
rating by Dylan Miller
"The crew here did a very good job at helping me get started with my new insurance, they are all very nice and patient, and very professional."
We responded:
"Dylan, Thank you for the five star review and for sharing your experience with my agency! We're glad to have you on board and here to help whenever you need us! -Chuck "
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paul collins

December 17, 2025

5  out of  5
rating by paul collins
"Nico Was great"
We responded:
"Paul, thank you for the five-star review! I appreciate your feedback and look forward to continuing to provide you with great service. If there's anything else we can do for your insurance needs, just let us know! -Chuck "
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April Yarnal

December 15, 2025

5  out of  5
rating by April Yarnal
"Absolutely 10/10 Erika did an amazing job being personable , friendly, and professional. As someone that works in customer service she was absolutely wonderful!!"
We responded:
"April, thank you for sharing your experience with my agency and for the 5⭐ review! I'm so glad you had a friendly and professional experience, that is our number one goal! We're always here to help! - Chuck"
Profile photo of Drew Wise

Drew Wise

December 9, 2025

5  out of  5
rating by Drew Wise
"Matt helped me with a home owners policy, he was very responsive, helpful, and easy to work with."
We responded:
"Drew, thank you for the 5⭐ review! I'm so glad to hear that Matt was able to assist you with your policy! Thank you for trusting us with all of your insurance needs! -Chuck"
Profile photo of rebecca stillwagon

rebecca stillwagon

December 5, 2025

5  out of  5
rating by rebecca stillwagon
"Matt was very helpful and pleasant. He and the woman at the first desk helped me so much. Thank you!"
We responded:
"Rebecca, thank you for the 5 ⭐review! I'm pleased to hear that Matt and Kaylee were able to assist you! Thank you for your business and trusting us with your insurance needs!-Chuck "
Profile photo of Ninette Stowe

Ninette Stowe

November 27, 2025

5  out of  5
rating by Ninette Stowe
"Matt was very helpful in the process of transferring all my insurance needs. Very polite. It was very easy to build a rapport with Matt."
We responded:
"Ninette, Thank you for the five-star review! I appreciate your feedback about Matt, he does a great job with our customers! Thank you for your business and trusting us with all of your insurance needs! - Chuck"